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Spark amp positive grid11/27/2023 ![]() We cannot estimate the cost of a given repair until the unit is inspected in our authorized service center. Q: How much will a repair cost for a unit that is not covered by warranty?Ī: Repair costs may differ from the products and the conditions they are in. ![]() We only provide services to countries/regions that are included on our list of shipping destinations. You will be responsible for the cost of all parts, labor, and shipping. However, please be informed of the following: Featuring a water-resistant exterior, a heavily padded interior, durable carrying handles, a removable shoulder strap, and a front zipper compartment for other accessories, this gig bag. We are happy to provide support, repair or other services for any of our products, even if the product is not covered by warranty. Take Spark on the go with the official Spark Traveler Bag by Positive Grid. Is the warranty transferable?Ī: The warranty is non-transferrable. You can override the factory models with your own choices but the categories are useful for getting a taste of the Spark’s quality and versatility with BIAS straight out of. The four banks of presets are arranged into seven amp types: Acoustic, Bass, Clean, Glassy, Crunch, Hi-Gain and Metal. You will be responsible for shipping the unit to one of the listed countries/regions to receive services, as well as outbound shipping. The Spark is available direct from Positive Grid. However, please note that we only provide services to countries/regions that are included on our list of shipping destinations. Q: I'm outside the countries/regions that you ship to. Q: What if I don't have the original packaging, can I still return the amp for a refund?Ī: Yes, however $20 restocking fee will be charged (deducted from the refund) if the amp isn't returned in its original packaging. Please also note you'll be responsible for shipping the product back to our warehouse. Q: Can I return the amp within 30 days after the delivery?Ī: If for any reason you are dissatisfied with your purchase, you may return it within 30 days for a full refund (less shipping costs). /rebates/2fproducts2fspark-mini&. Q: Can I request a replacement/refund if the spark becomes faulty within 30 days after delivery?Ī: If your Spark becomes faulty within 30 days after delivery, and is covered by Positive Grid hardware warranty, you will be eligible to request for either a full refund or replacement free of charge. Power supply, handle strap, USB cable, and gig bag are not covered by warranty. For consumers in a country in the European Union, the period of the warranty and the warranty service provided will be those of the country in Europe where the warranty claim is made.Ī: Warranty is limited to Spark amp body only (speaker box & control panel). A: Your 1-year warranty starts on the purchase date of your Spark.
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